Privacy Policy – Stephens Family YMCA Mobile App
We are committed to respecting your privacy and protecting your personal information. This Mobile App Privacy Policy explains how information is collected, used, and safeguarded when you engage with our app.
Last Updated: 2/2/2026
The Stephens Family YMCA is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, disclosed, and protected when you use the Stephens Family YMCA mobile application.
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information when you use the App:
Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
- Membership information and account details
Payment Information
- Payment methods on file (credit/debit card or bank draft information)
Note: Payment information is processed securely through trusted third-party payment processors. The Stephens Family YMCA does not store full payment card numbers.
Usage and Activity Information
- Check-in history
- Program registrations and participation
- Class schedules viewed or registered for
- App usage data and interactions
Device Information
- Device type and operating system
- App version
- Push notification preferences
How We Use Your Information
We use the information collected to:
- Manage your YMCA membership and account
- Process payments and transactions
- Allow check-ins using digital membership barcodes
- Register you for programs, classes, and events
- Communicate important updates and notifications
- Improve app functionality and user experience
- Share information about YMCA programs, services, and fundraising campaigns
Push Notifications
If you opt in to receive push notifications, we may send you messages related to:
- Facility closures or schedule changes
- Program reminders and updates
- Account notifications
- YMCA news and community impact information
You may manage or disable push notifications at any time through your device settings.
Sharing of Information
The Stephens Family YMCA does not sell or rent your personal information. We may share information only in the following circumstances:
- With trusted service providers (such as Daxko) who assist in operating the App and managing memberships
- With payment processors to complete transactions
- When required by law or to protect the rights, safety, or property of the YMCA, our members, or others
All third parties are required to maintain appropriate confidentiality and security safeguards.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we strive to use industry-standard protections to safeguard your data.
Children’s Privacy
The App is intended for use by YMCA members and authorized users. We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent.
Your Choices and Access
You may:
- Review and update your personal information through the App
- Update payment methods on file
- Request access to or correction of your information
- Request account assistance by contacting the YMCA
Third-Party Links
The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and the Stephens Family YMCA is not responsible for their privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and the updated date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Stephens Family YMCA
2501 Fields South Drive
Phone: 217-359-9622
Email: info@ccymca.net