WELCOME TO
THE STEPHENS FAMILY YMCA
The Stephens Family YMCA is a leading nonprofit community service organization, serving Champaign, Urbana, Savoy and the surrounding communities with health and fitness facilities, day camps, and numerous child-care locations.
Today, the Stephens Family YMCA has members who benefit from youth and adult sports, summer camps, swimming lessons, group exercise classes (both land and water), after-school programs, recreation activities, and so much more.
The YMCA promotes the core values of caring, honesty, respect and responsibility through programs that help build a healthy spirit, mind, and body. All people are welcomed to the YMCA, where we strive to build strong kids, strong families, and strong communities.
Our Mission
To put Christian principles into practice through programs that build healthy spirit, mind and body for all.
Our Vision
The Stephens Family YMCA will be a ray of hope in our community that inspires people to be better.
How We Are Funded
YMCA funding is generated from membership and program fees, foundations and grants and individual and corporate donors. We are not a taxable body and we receive no government help.
YMCA Member, Participant, and Guest Code of Conduct
It’s important that you and your fellow members, participants and guests feel welcome at the YMCA. The code of conduct embodies the spirit of the Y, and is intended to help everyone feel comfortable and thrive.
Privacy Policy
Privacy Policy – Stephens Family YMCA Mobile App
Last Updated: June 10, 2026
The Stephens Family YMCA is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how information is collected, used, disclosed, and protected when you use the Stephens Family YMCA Mobile App and related services.
By using our App, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
We may collect several types of information from and about users of the App.
Categories of Data We Collect
Contact Information
• Name
• Email address
• Phone number
• Mailing address
Membership Information
• Membership status
• Account information
• Program registrations
• Check-in history
• Participation records
Payment Information
• Payment methods on file
• Transaction history
Note: Payment information is processed securely through trusted third-party payment processors. The Stephens Family YMCA does not store complete credit or debit card numbers.
Usage Data
• Features accessed within the App
• Class schedules viewed
• Program registrations
• App interactions and activity
Device Information
• Device type
• Operating system
• App version
• Mobile device identifiers
• Push notification preferences
Health and Fitness Data
If enabled by the user, the App may collect activity metrics, fitness information, wellness data, or information shared through device health and fitness services.
Customer Service Communications
• Support requests
• Feedback submissions
• Survey responses
• Communications with YMCA staff
IP Addresses and Technical Information
When you access the App or our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Internet service provider
• Referring and exit pages
• Date and time of access
This information helps us analyze trends, administer services, monitor usage, and improve user experience.
How We Use Your Information
We use information collected through the App to:
• Manage memberships and accounts
• Process payments and transactions
• Provide digital membership access and check-ins
• Register members for programs, classes, and events
• Respond to inquiries and customer service requests
• Communicate important membership updates
• Send newsletters, promotional communications, fundraising information, and YMCA updates
• Improve App functionality and YMCA services
• Analyze usage trends and member engagement
• Protect the security and integrity of our systems
• Comply with legal obligations
You may opt out of marketing communications at any time by clicking the unsubscribe link included in communications or by contacting us directly.
HealthKit and Health Data
If you choose to connect the App with Apple HealthKit or other health and fitness services, health and fitness information may be accessed solely to provide App functionality and improve your member experience. Health and fitness data collected through Apple HealthKit is not used for advertising purposes, marketing by third parties, or sold to any third party.
You may manage or revoke health data permissions at any time through your device settings.
Cookies and Similar Technologies
The App and related websites may use cookies and similar technologies to:
• Remember user preferences
• Improve App performance
• Maintain secure sessions
• Analyze traffic and usage patterns
• Improve user experience
Cookies are small text files stored on your device. Most devices and browsers allow you to manage cookie settings.
Push Notifications
If you choose to receive push notifications, we may send notifications regarding:
• Facility closures or schedule changes
• Program reminders and updates
• Account notifications• YMCA news and announcements
• Community events and fundraising opportunities
You may disable push notifications at any time through your device settings.
Surveys and Feedback
From time to time, we may invite members to participate in surveys or provide feedback regarding YMCA programs and services.
Participation is voluntary. Survey responses may be collected directly by the YMCA or by trusted third-party providers. Individual responses remain confidential, although aggregated and non-identifiable information may be used to improve services and member experiences.
Sharing and Disclosure of Information
The Stephens Family YMCA does not sell, rent, trade, or license your personal information to advertisers, data brokers, or other third parties.
We may share information only in the following circumstances:
Service Providers
We may share information with trusted service providers who assist in operating the App and delivering YMCA services, including:
• Daxko and membership management providers
• Payment processors
• Technology service providers
• Communication platforms
• Analytics providers
These providers are contractually required to maintain appropriate confidentiality and security safeguards and may only use information to
provide services on our behalf.
Legal Requirements
We may disclose personal information if required by law or when we reasonably believe disclosure is necessary to:
• Comply with legal obligations
• Respond to lawful requests
• Enforce YMCA policies
• Protect the rights, safety, and property of the YMCA, our members, staff, or others
Collections Activities
If payment obligations are not fulfilled, account information may be shared with authorized collection agencies for collection purposes.
Aggregated Information
We may use and share aggregated or de-identified information that cannot reasonably identify an individual for reporting, research, analytics, or service improvement purposes.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure,
alteration, or destruction. While we strive to use industry-standard security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention and Deletion Requests
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce
agreements. You may request access to, correction of, or deletion of your personal information by contacting the Stephens Family YMCA at info@ccymca.net. Please note that certain information may be retained as required by law, for legitimate business purposes, transaction records, membership history, accounting requirements, security purposes, or backup and disaster recovery processes.
Children's Privacy
The App is intended for YMCA members and authorized users.
We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent and in accordance with applicable law.
Users between the ages of 13 and 18 should use the App under the supervision and authorization of a parent or guardian.
Parents or guardians who believe their child has provided personal information without appropriate consent may contact us to request review or removal of such information.
Third-Party Links
The App may contain links to third-party websites or services. This Privacy Policy applies only to information collected by the Stephens Family YMCA. We are not responsible for the privacy practices, content, or security of third-party websites or services.
Accessing and Updating Your Information
Members may:
• Review and update account information through the App
• Update payment methods
• Request corrections to personal information
• Contact the YMCA regarding privacy-related requests
We encourage members to keep account information current and accurate.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, technological, or regulatory changes. Any updates will be posted within the App and/or on our website. The "Last Updated" date at the top of this policy will indicate when revisions were
made. Continued use of the App following the posting of changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices,
please contact us:
Stephens Family YMCA
2501 Fields South Drive
Champaign, IL 61822
Phone: 217-359-9622
Email: info@ccymca.net